# Public Works Committee approves Comprehensive Key Performance Indicators (KPI) Framework – Road and Sidewalks 12-0

The motion carried 12 to 0, with 2 absent at the Monday, August 31, 2026 meeting.

Published: 2026-10-30T21:06:35.657Z
Edition: hamilton
Canonical: https://localwire.ca/hamilton/2026-08-31-public-works-committee-approves-comprehensive-key-performance-indicators/
Publisher: Local Wire

## Record

Meeting: Public Works Committee
Date: Monday, August 31, 2026
Item: MOTION,
Result: Carried 12-0

## Report

Public Works Committee voted 12 to 0, with 2 absent on Comprehensive Key Performance Indicators (KPI) Framework – Road and Sidewalks at its Monday, August 31, 2026 meeting. The motion carried.

The motion, as recorded in the minutes:

```
replacement value of $5.9B and received an overall condition index of fair in the 2025 Proposed Levels of Service Asset Management Plan; and WHEREAS, the 2026 City of Hamilton budget engagements reported that residents prioritized affordability, infrastructure renewal, community safety, and essential public services. THEREFORE, BE IT RESOLVED: (a) That City staff be directed to report back in Q1 2027 to the Public Works Committee on the feasibility of providing the public with a framework that would allow for the tracking and measuring of City of Hamilton road and sidewalk works; (b) That the report back on a comprehensive framework consider the inclusion of the following measures: (i) Repair times; (ii) Budget to actual costs for capital road works; (iii) Infrastructure quality; (iv) Work order completion rates per annum; (v) Cost per work order; (vi) Average repair response time; (viii) Schedule adherence; (viii) Average procurement to tender timeline; (ix) Planned versus reactive emergency maintenance ratio; (x) Resident complaint rates by volume, category and location; (xi) Open work order status; (xii) The percentage of vehicle and equipment fleet that is operational and available for deployment per day and average per annum; (xiii) Resident satisfaction score; and (c) That staff be directed to report back on the feasibility of establishing a comprehensive benchmarking report to allow for an evaluation of City transportation services with comparable municipal jurisdictions.
```

Every figure above comes from the [official minutes](https://pub-hamilton.escribemeetings.com/FileStream.ashx?DocumentId=510949) and the recorded vote they contain. The roll call shows how each member voted.

## Sources

[1] Minutes 26-011: Public Works Committee, Monday, August 31, 2026 — https://pub-hamilton.escribemeetings.com/FileStream.ashx?DocumentId=510949
[2] Public Works Committee, Monday, August 31, 2026 (City of Hamilton eSCRIBE meeting record) — https://pub-hamilton.escribemeetings.com/Meeting.aspx?Id=b997784e-e59a-4808-9928-f134e8db6212&lang=English